How much does HPH Systems cost?+
Starter is £15 a month for one user, Team is £39 a month for three users and Pro is £79 a month for eight users, all excluding VAT and priced per business rather than per person. Pay yearly and you get 2 months free. Staff who only need to appear on the schedule are free on every plan.
Is there a free trial?+
Yes. You can try every Team feature free for 7 days, with 10 AI credits and 1 GB of storage. You add a card when you sign up and nothing is taken during the week. When it ends, the plan you chose starts and is charged monthly (or yearly) unless you cancel before then. Xero connects once your first payment goes through.
What is HPH Systems?+
HPH Systems is an all-in-one job management app for trades businesses. It brings your emails, WhatsApp messages, quotes, scheduling, reminders, invoices, vans, stock and certificates into one place, and syncs your invoices and payments with Xero.
Who is HPH Systems for?+
Plumbers, heating and gas engineers, electricians, air conditioning engineers and other trades. It works for a sole trader running everything from the van, and for growing firms with a team of engineers on the road.
Does HPH Systems work with Xero?+
Yes. Xero sync is included on the Team and Pro plans and is a £5 a month add-on on Starter. Invoices, customers and payments go to Xero automatically, and payments you record in Xero come back into HPH Systems on their own, so you never type anything twice and payment reminders stop as soon as an invoice is paid.
Can customers message me on WhatsApp?+
Yes. Connect WhatsApp Business and your customers' messages arrive in the same inbox as your emails, matched to the right customer and job, so nothing gets lost on your personal phone.
Do I have to use the AI?+
No. You choose how much AI is involved. On the Pro plan each AI agent can be switched off, set to suggestions only, set to draft messages for you to check, or trusted with specific jobs on its own. Everything else in HPH Systems works without AI too.
Does it work on my phone?+
Yes. HPH Systems runs in the web browser on any phone, tablet or computer, and you can add it to your home screen. Engineers get their day, job details, navigation, calling and a job timer on their phone.
Can I bring my customers and jobs across from another system?+
Yes. You can import customers, sites, jobs, quotes and invoices from the spreadsheet exports most job management apps provide. Nothing already in HPH Systems is overwritten, and every import can be undone.
Does it handle gas and electrical certificates?+
Yes. Gas safety and service records, warning notices, electrical installation certificates and condition reports, legionella risk assessments and air conditioning records are filled in step by step on site and sent to the customer as a PDF.
Is my business data secure?+
Every login needs your password and a code from an authenticator app, the keys for your connected accounts are encrypted, and your data is hosted in the UK.